• The reservation will be confirmed or canceled within a maximum of 48 hours following receipt of the deposit.
• In the event of a booking conflict or if your stay cannot be confirmed, the reservation will be canceled, and the deposit will be fully refunded to the credit card used.
• A confirmation or cancellation email will be sent within this timeframe.

• A deposit of 30% of the total amount is required at the time of booking to guarantee your request.
• The balance of the stay must be paid no later than 14 days before arrival. A payment request will be sent to you by email.
• Failure to pay the balance within the required timeframe will result in the cancellation of the reservation and forfeiture of the deposit.

• Cancellations made 60 days or more prior to arrival are eligible for a full refund of the deposit (less applicable banking fees).
• After this period, the deposit is non-refundable, unless the chalet is rebooked for the same dates. In such case, the refund will be issued within 10 business days.

• Payments are accepted by Visa and MasterCard.
• Prices are subject to applicable taxes.
• You will receive an electronic invoice which can be securely paid online.

• text message to 581-886-3145, or
• email to info@residences-boutique.ca

This information must be submitted no later than 48 hours before arrival.

• A pre-authorization of $1,000 will be placed on the tenant’s credit card on the day of arrival.
• This deposit covers breakage, damages, additional cleaning fees, or violation of house rules.
• If all is in order, the pre-authorization will be automatically released within 7 days after departure.
• In case of damages exceeding the deposit amount, the tenant agrees to pay the difference upon receipt of the invoice.
• Additional cleaning fees may apply (e.g., $200 for emergency spa draining, unwashed dishes, unemptied garbage bins, or chalet left in poor condition).

• Shower is required before each use.
• The spa cover must be replaced after each use (if applicable).
• No glass containers, food, oils, or products are allowed in the spa.
• The maximum number of occupants must be respected.
• Résidences Boutique inc. cannot be held responsible for accidents, injuries, or drowning.
• Any misuse that results in the spa being left in poor condition will incur a $200 emergency draining fee.
• In case of abuse, spa access may be suspended for the remainder of the stay without compensation.

Check-out: before 11:00 a.m.

Early check-in and late check-out are possible depending on availability and will only be confirmed 48 hours before arrival, free of charge.

• Smoking is strictly prohibited inside the chalet.
• Pets are not permitted.
• The maximum number of occupants must be respected.
• Reservations are not allowed for individuals under the age of 25.
• Events (weddings, parties, filming, etc.) are not permitted.
• In case of serious infraction, Résidences Boutique inc. reserves the right to evict occupants immediately, without refund.

• Quiet hours are in effect from 11:00 p.m. to 7:00 a.m.
• Please lower noise levels both inside and outside the property during these hours.
• In case of a justified complaint, a $250 fee may be charged to the security deposit.

• For Friday arrivals: minimum stay of 2 nights.
• For arrivals on other days: minimum stay of 3 nights.
• For holiday periods: minimum stay of 5 nights.

• The tenant is responsible for any damage, accident, or nuisance caused by themselves or their guests.
• Résidences Boutique inc. assumes no liability for losses, theft, or accidents occurring during the stay, except in cases of gross negligence on its part.
• In the event of force majeure (e.g., major breakdown, government restrictions, natural disasters), Résidences Boutique reserves the right to cancel or postpone the reservation.